HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support - U18HWE | MDT Kenya | MDTRETAIL
HP 3 year Active Care Next Business Day Onsite Desktop Hardware
KSh 7,150(KSh 8,294 Incl VAT)
HP TechPulse Predictive Alerts: AI-powered insights and proactive notifications identify potential device issues before they impact productivity -1-2
Hardware Health Monitoring: Provides updated fast health checks on devices in your fleet, including BIOS and firmware updates -1-2
Auto-Ticketing for Critical Components: Automatic case generation for hard disk drives and batteries needing replacement -1-2
Remote Problem Diagnosis and Support: Technical support with remote troubleshooting to fast-track issue resolution -1-2
Next Business Day Onsite Hardware Support: A qualified HP technician is dispatched to your location for repairs when remote resolution is not possible -1-2
Replacement Parts and Materials Included: Coverage includes all necessary parts and labor for repairs -1-2
3-Year Coverage: 36 months of Active Care support from the date of hardware purchase -1-2
Standard Workday Coverage: 9-hour coverage window, Monday through Friday -1-2
